Privacy Policy

Last updated: January 1, 2025

This Privacy Policy explains how Hotelogix & HOTEMOGISX (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit our website hotemogisx.com, including any subdomains, or interact with our hotel management services. We comply with applicable data protection laws and Google Ads policies. Please read this policy carefully.

1. Information We Collect

a. Personal Data – When you contact us, request a demo, or subscribe to our newsletter, we may collect your name, email address, phone number, job title, company name, and hotel details. b. Usage Data – We may automatically collect information about how you access and use the Site, including IP address, browser type, operating system, pages viewed, time spent, and referring URLs. c. Cookies and Tracking Technologies – We use cookies, pixels, and similar technologies to enhance your experience, analyze trends, and serve relevant ads. This includes Facebook Pixel and Google Analytics, which are used for advertising personalization and measurement.

2. How We Use Your Information

We use the collected data to: provide, operate, and maintain our services; improve our website and develop new features; respond to your inquiries and support requests; send transactional and promotional messages (with your consent, where required); personalize content and advertisements; and comply with legal obligations.

3. Legal Bases for Processing (GDPR)

If you are located in the EEA, we process personal data based on: performance of a contract, your consent, legitimate interests (e.g., site security, analytics), or compliance with legal obligations. You may withdraw consent at any time.

4. Sharing of Information

We do not sell your personal information. We may share data with: Service Providers – hosting, analytics, email delivery, support tools; Advertising Partners – Google (Google Ads, Analytics), Meta (Facebook Pixel) to measure ad performance and deliver targeted ads, in line with their policies; Legal Authorities – if required by law or to protect our rights.

5. Cookies & Advertising

We use Google Ads and Meta Pixel to show you relevant ads on third-party websites. You can opt out of Google Ads personalization via Google Ad Settings and customize Meta ad preferences in your Facebook settings. We also support the Google Consent Mode and respect users' consent choices. Our analytics may use cookies to measure aggregate site usage.

6. Data Retention

We retain personal data only as long as necessary for the purposes set out in this policy, or as required by law. For advertising and analytics, retention is governed by our partners' retention policies.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict, or port your personal data. You can object to processing for direct marketing. To exercise these rights, contact us using the details below. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including SSL encryption, access controls, and regular security reviews. However, no online transmission is 100% secure.

9. International Transfers

If we transfer data outside your jurisdiction, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place, in compliance with GDPR and other applicable laws.

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children. If you believe a child has provided data, please contact us so we can delete it.

11. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with the effective date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:
HOTEMOGISX
Email: [email protected]
Telephone: +14198668117
Address: 200 Spectrum Center Drive, Suite 300, Irvine, CA 92618, USA

By using our site, you acknowledge that you have read and understood this Privacy Policy.